Yoga Spa Rules & Policies

An Automatic 18% Gratuity is applied to all services.

A credit card is required at reservation time, in order to hold the appointment.

A small hold is placed on the credit card until the service is complete. In some cases 50% treatment price is charged in advance, with the remaining portion closed after the treatment has been completed.

Appointments booked online require 100% payment upfront at the time the reservation is made.

Appointments cancelled with less than 24-hr notice will be charged 50% of service fee. Full treatment price will be charged for any cancellations made with a notice of 2 hours or less. Any no-shows will be charged full treatment price.

By booking an appointment with us, you understand and accept ALL of the following disclaimers:

Massage Therapy Disclaimer:

I understand massage therapy is designed to be an ancillary health aid and its services do not take the place of a doctor’s care when it is indicated. Information exchanged during any massage session is educational in nature and intended to help you become more familiar and conscious of your own health status and is to be used at your own discretion. I understand a massage therapist cannot diagnose illness or any medical or physical condition. I understand that there can be remote risks with any bodywork and will not hold the massage therapist or Croydon Rose or any partners of Croydon Rose responsible for an injury arising a treatment or session.

Croydon Rose offers therapeutic massage therapy and wellness services. Any person who requests erotic or sensual massage services will be turned away. The therapist is given full authority to end any session early for any conduct or language whatsoever that suggests inappropriate behavior, at the sole discretion of the therapist. We understand that in some parts of the world it is considered acceptable to request or receive additional services during or after a massage session. Such behavior is strictly prohibited by Croydon Rose, and any sessions in which this behavior is implied must end immediately. Any violations will not be tolerated and must be reported at once without fail.

Payment & Scheduling Protocol:

I understand that if I arrive late, my session will end at the originally scheduled time. If the massage therapist, instructor or trainer starts a session late, he or she will make up the time at the end of the session if possible, or the fee will be reduced accordingly. I agree to pay the full fee for any session that is cancelled one hour or less before treatment time.

Appointments are booked with a credit card. 50% deposit is charged prior to treatment, and the remainder of treatment price is charged at the close of the treatment. Gratuity can be added to the final credit card charge at the close of treatment. We accept Visa, MasterCard, Discover Networks and American Express.

Appointments booked online must be scheduled a minimum of 4-6 hours in advance. If you would like to schedule something sooner, please call and ask about immediate availability.

Cancellation Policy:

Appointments cancelled with less than 24-hr notice will be charged a 50% of service fee. Full treatment price will be charged for any cancellations made with a notice of 2 hours or less. Any no-shows will be charged full treatment price.

General Operation Policies & Treatment Availability:

All prices, services, policies and hours of operation are subject to change without notice. Treatments  and services are subject to therapist availability. We accept calls 9am – 8pm daily. Services are offered by Appointment Only, Subject to Therapist Availability.

 

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  Hotel Croydon
  7th Floor
  3720 Collins Avenue
  Miami Beach Fl, 33140